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Frequently asked questions
Ordering with us is easy! Simply browse our website, select the items you love, and add them to your cart. Proceed to checkout, where you can provide your shipping information and payment details. Once your order is confirmed, you'll receive an email notification.
We accept a variety of payment methods, including major credit cards, Stripe, and bank transfers. Rest assured, your payment information is secure with us.
Absolutely! After your order is processed, we will provide you with a tracking number. You can use this to monitor the status and estimated delivery date of your purchase.
Currently, we ship within Australia. We're working on expanding our services, so stay tuned for updates on international shipping.
We take great care in packaging your orders, but accidents can happen. If you receive a damaged item, please contact our customer support within 48 hours of delivery, and we will arrange for a replacement or refund.